Glissar Consulting (“Glissar”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or otherwise interact with our services.
This Privacy Policy is intended to support compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
1. Who We Are
Glissar Consulting is a consulting business focused on delivery flow, structural prioritisation, and implementation support for complex and regulated environments.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us using the details listed at the end of this page.
2. Scope of This Policy
This Privacy Policy applies to personal data collected through:
- the Glissar website;
- contact forms submitted through the website;
- email or direct communications initiated through the website;
- limited technical, cookie, and analytics data collected through our website, where enabled.
This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our website.
3. Personal Data We Collect
a. Information you provide directly
- name;
- email address;
- company name;
- job title, if provided;
- phone number, if provided;
- the content of your message or inquiry;
- any other information you voluntarily submit through our contact form or email.
b. Technical and usage information
When you visit our website, we may collect limited technical information automatically, such as:
- IP address;
- browser type and version;
- device type;
- operating system;
- referring website;
- pages visited;
- date and time of access;
- general usage and interaction data.
c. Cookies and similar technologies
We may use cookies and similar technologies to support website functionality, improve performance, and understand how visitors use our website. Non-essential cookies and analytics technologies should only be used where you have provided the required consent.
4. How We Collect Personal Data
We collect personal data:
- when you submit a contact form;
- when you email us directly;
- when you browse our website;
- through cookies and analytics tools, where applicable and lawfully enabled.
5. How We Use Personal Data
We use personal data for the following purposes:
- to respond to inquiries and communicate with you;
- to provide information about our services;
- to operate, maintain, and improve our website;
- to understand website usage and performance;
- to protect the website against misuse, fraud, or security threats;
- to comply with legal or regulatory obligations;
- to establish, exercise, or defend legal claims where necessary.
6. Legal Bases for Processing
Where the GDPR applies, we process personal data on one or more of the following legal bases:
- Consent — where you have given clear consent, such as for certain cookies and analytics technologies;
- Legitimate interests — where processing is necessary for operating, securing, and improving our website and services, or responding to business inquiries, provided those interests are not overridden by your rights;
- Contractual necessity — where processing is necessary to take steps at your request prior to entering into a contract or to perform a contract;
- Legal obligation — where processing is necessary to comply with applicable law.
7. Cookies and Analytics
Our website may use cookies and similar technologies for essential functionality and, where enabled, analytics and performance purposes.
Cookies
Cookies may help us:
- maintain website functionality;
- remember preferences;
- understand traffic and usage patterns;
- improve website performance and user experience.
Google Analytics
We may use Google Analytics to better understand how visitors interact with our website, such as which pages are visited, how users navigate the site, and general engagement patterns. Google Analytics may collect information such as IP address, browser information, device data, pages viewed, session duration, and similar usage data.
Where required by law, Google Analytics will only be activated after you have provided valid consent through our cookie banner or consent mechanism.
LinkedIn Analytics / LinkedIn Insight Tag
We may also use LinkedIn analytics tools, including the LinkedIn Insight Tag, to understand website audiences, measure the effectiveness of LinkedIn-related activity, and obtain aggregated marketing and visitor insights. These tools may collect information about your visit, device, browser, IP address, and interactions with our website.
Where required by law, LinkedIn analytics technologies will only be enabled after you have provided valid consent.
8. Sharing of Personal Data
We do not sell your personal data.
We may share personal data only where necessary and appropriate with:
- website hosting providers;
- IT and website maintenance providers;
- analytics, advertising, or communications service providers, where used;
- professional advisers such as legal, accounting, or compliance advisers;
- public authorities, regulators, or law enforcement where required by law.
Any third-party service providers acting on our behalf are expected to process personal data only for authorised purposes and with appropriate safeguards.
9. International Data Transfers
If personal data is transferred outside your country or outside the European Economic Area, where applicable, we will take reasonable steps to ensure that appropriate safeguards are in place, as required by applicable data protection law.
These safeguards may include contractual protections or other lawful transfer mechanisms.
10. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- responding to inquiries;
- maintaining business records;
- meeting legal, regulatory, tax, or accounting obligations;
- resolving disputes;
- enforcing agreements.
Retention periods may vary depending on the nature of the data and the purpose for which it was collected.
11. Your Rights
Where applicable under data protection law, including GDPR, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- request data portability, where applicable;
- withdraw consent at any time, where processing is based on consent;
- lodge a complaint with a competent data protection authority.
We may need to verify your identity before responding to certain requests.
12. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
13. Children’s Privacy
Our website and services are intended for business and professional audiences. We do not knowingly collect personal data from children.
If you believe that a child has provided personal data through our website, please contact us and we will take appropriate steps to delete such information, where required.
14. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy notices before providing any personal data.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.
Any updates will be posted on this page together with a revised “Last updated” date.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal data, please contact us at:
Glissar Consulting
Email: info@glissar.com